What if the real transformation your organisation needs isn’t more training — but a culture reset?
Welcome to the WINGS Culture Intelligence Reset™ —
a revolutionary system blending CQ (Culture Intelligence), EQ (Emotional Intelligence) and Wellbeing Architecture to fix the culture, elevate the people, and transform the organisation.
This has become our signature service across the Midlands — a practical, evidence-informed approach to culture transformation that organisations tell us they haven’t been able to find elsewhere.
Because culture problems aren’t solved by:
Staff training
Wellness days
Leadership talks
Mental health posters
They’re solved by Culture Intelligence (CQ) —the ability to understand, shape, and influence the emotional, relational, and behavioural fabric of an organisation.
At WINGS, we specialise in uncovering what’s really happening beneath the surface — the gaps, patterns, and tensions that quietly shape morale, communication, trust, performance, and wellbeing.
Workplace Culture Intelligence Reset Program
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Our Mission
Transforming workplace culture — one conversation, one leader, one team at a time.
Our Vision
To make Culture Intelligence the most powerful advantage an organisation can build.
Wholesome and long-lasting transformation
Our clients
Frequently Asked Questions
What exactly is Culture Intelligence (CQ) and why does it matter?
Culture Intelligence (CQ) is the skill of understanding and influencing the emotional, relational, and behavioural fabric of an organisation. It focuses on how your people actually experience the workplace, not just what the policies say.
Today, CQ matters more than ever because organisations across the Midlands face:
- 62% misalignment between stated values and lived behaviour (CIPD Midlands Pulse 2024)
- Record-high burnout and stress levels (Workplace Wellbeing Index 2024)
- 70% of staff reporting low psychological safety
When culture feels emotionally unsafe or inconsistent, culture leaks appear—small cracks in communication, trust, alignment, and leadership that gradually drain morale, performance, and productivity. In the era of AI, workforce performance is no longer about data and efficiency alone.
Human-centric intelligence — trust, communication, emotional maturity — is becoming the real competitive advantage. CQ helps you build a workplace where people communicate well, think clearly, support each other, and perform at their highest level.
What is a Culture Intelligence (CQ) Audit and what does it include?
A Culture Intelligence Audit is a deep-dive diagnostic that reveals the true culture operating inside your organisation — the one your people feel, not the one written in your handbook.
At WINGS, our CQ Audit uses The WINGS Diagnostic Toolkit — a unique, human-centred suite of tools built specifically for today’s emotionally complex workplaces:
WINGS Diagnostic Tools
- Culture Mapping System (values vs behaviour alignment)
- Culture Leak Locator™ (identifying breakdowns in communication, trust & leadership)
- SCARF-based Psychological Safety Scan
- Team Emotional Climate Index™
- Behavioural Influence Mapping™
- Leadership EQ Impact Assessment
These tools help us uncover what’s healthy, what’s fragile, and which hidden habits are quietly shaping performance. The result?
A 360° culture report showing what needs strengthening, what needs realignment, and where small, targeted shifts can create big change.
Why should organisations revisit their culture now?
Because culture is not static — it evolves daily, with or without leadership intention.
Right now, organisations across the Midlands are experiencing:
- Rising levels of emotional fatigue
- Increased conflict avoidance
- High sickness absence (9.4 days per employee – CIPD 2024)
- Quiet disengagement
- High staff turnover
- Leadership overwhelm
These symptoms signal culture leaks — invisible gaps between what leaders believe is happening and what teams are actually experiencing.
And in the era of AI, where automation handles tasks, human connection becomes the differentiator.
Teams with healthy culture outperform others in creativity, adaptability, problem-solving, and emotional resilience.
Revisiting culture now protects your people, your performance, and your future competitiveness.
How is WINGS different from other consultancies?
Most consultancies offer training days, wellbeing workshops, or leadership talks.
These are helpful — but they don’t solve culture.
WINGS is different because:
✔ We audit culture, not symptoms
We don’t start with training.
We start by uncovering what’s really happening beneath the surface.
✔ We identify culture leaks
Most leaders never see these hidden gaps — we find them fast.
✔ Our system blends CQ + EQ + Wellbeing Architecture
Very few providers combine behavioural science, emotional intelligence, and human wellbeing into one transformation model.
✔ We focus on relational change, not theoretical change
Culture shifts one conversation, one behaviour, one decision at a time.
We teach teams how to work with emotional agility, trust, and clarity.
✔ We are Midlands-rooted
We understand local teams, leadership challenges, and community dynamics — our work is grounded in real, lived experiences from this region.
✔ We humanise organisational change
In a world of automation, we bring people back to the centre — where culture actually lives.
WINGS doesn’t offer “feel-good days.”
We offer transformation that sticks.
What results can organisations expect from a Culture Intelligence Reset?
When culture leaks are repaired and teams emotionally realign, organisations experience:
⭐ Team Cohesiveness
Better communication, stronger trust, healthier conflict, more collaboration.
⭐ Performance Uplift
Sharper decision-making, clearer focus, improved accountability, reduced mistakes.
⭐ Leadership Growth
Emotionally intelligent leadership, stronger presence, higher influence.
⭐ Reduced Burnout & Absence
More regulated teams → fewer stress-related absences → greater consistency.
⭐ Better Employee Retention
People stay where they feel understood, valued, and psychologically safe.
⭐ Business Stability & Growth
Healthy culture = healthier bottom line.
Culture is not “soft.” It is the infrastructure behind performance.
In many cases, small culture shifts create measurable results in just a few weeks.
What is WINGS 3-Step Culture Intelligence Reset™ Process?
It’s a human-centred, evidence-informed method to diagnose, repair and elevate workplace culture.
Our Culture Intelligence Reset™ uses a three-step transformation process designed to uncover culture leaks, rebuild alignment, and create a thriving organisational climate.
This process has been developed through 20+ years of behavioural science, leadership coaching, and cross-sector team development. It gives organisations a practical, emotionally intelligent route to a healthier, more cohesive culture.
- Diagnose — Culture Intelligence Scan
We begin with a deep, human-centred culture audit that reveals what is really happening beneath the surface of your organisation.
Our diagnostic includes: Our dedicated consultants will analyse your existing culture key policies, processes, and procedures and also look into
- WINGS Culture Mapping System
- Behavioural & communication pattern analysis
- Psychological safety and emotional climate assessment
- Leadership EQ and influence diagnostics
- Culture leak identification (values vs. lived behaviour)
Outcome:
A clear picture of your culture’s strengths, tensions, blind spots and hidden patterns that affect morale, trust, performance and retention.
- Align — CQ + EQ Culture Reset Workshops
Using the findings from the audit, we design and deliver a highly curated half-day Culture Reset session- in person/Teams
This is where alignment happens — through:
- Resetting communication norms
- Coaching emotionally intelligent leadership responses
- Building relational awareness
- Reconnecting teams to shared values
- Creating micro-behaviours that shift culture immediately
- Embedding powerful neuroscientific tools to calm mind and body as a wellbeing strategy
We engage every level of your organisation — leaders, managers, staff — in creating a culture that feels psychologically safe, inclusive, and resilient.
Outcome:
Teams leave with clarity, shared language, renewed trust and actionable commitments to shift behaviour.
- Sustain — Integration & Accountability Blueprint
Real change doesn’t happen in one workshop — it happens through repetition and reinforcement.
We provide:
- A Culture Reset Blueprint
- A prioritised action plan for the next 90 days
- 3 follow-up online progress clinics
- Tools to maintain psychological safety and communication alignment
- Optional leadership coaching to sustain momentum
Outcome:
A culture that strengthens over time — with measurable improvements in morale, cohesion, performance and wellbeing.
What is the pricing?
Our CQ Audit is delivered in three comprehensive stages, tailored to the unique needs of your organisation. The total cost varies based on factors such as the number of employees, locations, focus groups, and interviews required. As a guide, the cost for an SME is £1,495 + VAT.
